Question 1

What types of events does Geta.ai support?

Accepted Answer

Geta.ai supports webinars, in-person conferences, hybrid events, workshops, product launches, and recurring training sessions. The platform handles single-session and multi-session events, with separate registration flows, reminder sequences, and post-event journeys configurable for each session type.

Question 2

How do I set up a registration form?

Accepted Answer

Geta.ai includes a drag-and-drop registration form builder with customisable fields, branding, and session selection. Forms can be embedded on your website, linked from campaigns, or shared as standalone landing pages. All submissions sync directly to the CRM, no manual export required.

Question 3

Can I configure custom reminder sequences?

Accepted Answer

Yes. Reminder sequences are fully configurable: choose how many reminders to send, at what intervals before the event, and which channels to use for each reminder. You can also configure different sequences for different registrant segments, for example, VIP registrants vs general attendees.

Question 4

What happens when a registrant doesn't show up?

Accepted Answer

No-shows are automatically identified after the event ends and enrolled in a dedicated re-engagement sequence. This typically includes an apology message, a recording or summary of what they missed, and a next-step CTA sent via WhatsApp or email depending on the contact's engagement history. No-show sequences typically recover 15–25% of missed registrants into the sales pipeline.

Question 5

How does post-event nurture work?

Accepted Answer

Geta.ai launches post-event journeys automatically within minutes of the event ending. Journeys are segmented by session attended, engagement level during the event, and registration source. Attendees receive relevant resources, speaker slides, and a personalised next-step CTA. Sequences continue for days or weeks based on how contacts engage with each step.

Question 6

Can I manage multi-session events with different tracks?

Accepted Answer

Yes. Geta.ai supports multi-session events where registrants choose from multiple tracks or times. Each session can have its own reminder sequence, attendee list, and post-event journey. Analytics are available per session, including attendance rate, no-show rate, and post-event conversion, as well as rolled up across the full event.

Question 7

How does attendee segmentation work after an event?

Accepted Answer

Geta.ai automatically segments attendees post-event based on session attended, whether they attended or no-showed, how long they stayed, engagement with follow-up messages, and their CRM stage and history. These segments feed directly into post-event journeys and can also be used for targeting future events with relevant audiences.

Question 8

How does Geta.ai measure event ROI?

Accepted Answer

Geta.ai's revenue attribution tracks every registrant from their first event touchpoint through to any downstream pipeline events and closed deals. You see the event's total CAC (promotion spend + time divided by conversions), conversion rate from attendee to customer, and revenue generated per event. This gives you the data to decide whether to run the event again and what to optimise.

Fill every seat. Show up. Follow up automatically.

What changes when events run on automation

From first promotion to post-event revenue in 4 steps

Multi-channel event promotion to segmented lists

Registrant added to CRM and confirmation sent

Automated reminder sequence across channels

Post-event journey based on attendance and engagement

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Journey Orchestration

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Engagement CRM

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